They were more than on-time, they were an hour early and called to ask if it was ok to come early. Very respectful. I was out of town during my intra-building move and the movers not only relocated my items from one space to the next but even took care to set up my bookshelves in a manner similar to the way I originally had done it. There was great attention to detail and professionalism exhibited by the crew. I am highly impressed with the quality and price of the move.