Monday, January 13, 2014

A nice post-move customer survey

Got a nice post-move customer survey recently. Thanks to Heather C. for taking the time to fill out the survey!

I had a very bad experience with a moving company when I moved to DC. Moving is no fun, but My Truck Buddy did a great job and made moving as pleasant as it can be. The estimate was fast and it made sense. I was able to schedule my move far in advance and complete everything online. When I did call on one occasion with a question, the person I spoke to was pleasant and quickly gave me all the information I needed. The movers worked hard, were nice, and everything was exactly as it was stated in the estimate. The customer service was excellent, from start to finish. I will definitely use My Truck Buddy again and will recommend them to my friends and colleagues.

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